Frequently Asked Questions (FAQ)
All
Sign-up/Activation
USIM
Plans
Billing/Payment
Changes/Cancellation
Roaming
Add-on Services
Identity Verification
Other
Q
What are the sign-up requirements?
Q
How does the activation process work?
Q
Can foreigners sign up for koro?
Q
Which IDs can be verified?
Q
What is self-activation?
Q
Can minors sign up?
Q
What is the number portability restriction period?
Q
Can I use my existing phone and number with koro as they are?
Q
It says the existing carrier does not match during number portability activation.
Q
How do I remove [telecom sign-up restriction]?
Q
I am trying to open a new line, but it says sign-up is restricted.
Q
I have no unpaid amount, but activation says there is an unpaid charge.
Q
I entered the wrong USIM delivery address.
Q
I received the USIM, but I do not want to activate it right now.
Q
Can I activate from overseas?
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Frequently Asked Questions (FAQ) | koro
